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FAQs

Frequently Asked Question

General

What is Fintado?

Fintado is a structured trading system designed for simplicity. You don’t need trading experience or strategy knowledge. Key trade parameters—lot size, take-profit, stop-loss, and volatility range—are all pre-configured.
Just decide whether to enter a trade (Buy or Sell); the system handles the rest. It’s ideal for users who want to trade without the burden of charts and analysis.

How to get started?

1. Register an account
2. Complete identity verification
3. Activate a trading plan
You can begin live trading in minutes.

Is Fintado a copy trading platform?

No. Fintado is not copy trading. You trade in your own account. There’s no dependency on third-party signals or traders. All executions are based on system-defined logic and rules.

How does Fintado generate profit?

Fintado profits through: Structured long/short strategies based on market volatility, Spread income, Transaction fees.

Do I need trading experience?

No. The process is simplified and beginner-friendly. Even first-timers can use it easily. Experienced users can also appreciate its structured logic and transparency.

What instruments can I trade on Fintado?

Currently, Fintado supports gold contract trading. More assets like BTC and ETH will be added gradually.

Do I need to operate manually?

No. The system has pre-set all key parameters. You only need to choose “Buy” or “Sell”; no further action is needed.

How do I exit a trade?

Fintado uses a cycle-based system. Each trade completes one cycle. You can choose to stop or start a new cycle—no fund lock, no forced continuation.

Can trades be manipulated by the platform?

No. All orders are executed via regulated liquidity providers. Funds remain in your personal trading account. The system only handles logic and execution—never price manipulation.

Frequently Asked Question

Risk Control & Protection

Is there a risk of liquidation (margin call)?

No. Fintado includes multi-layered risk controls:
1. Fixed stop-loss rules
2. Maximum drawdown limit
3. Structured hedging logic
If risks exceed thresholds, the system auto-exits trades to prevent liquidation.

What is the Shield Pool?

A protection fund established by Fintado. Funded by platform profits and internal reserves. Used to compensate users when loss protection is triggered by the system.

Can Fintado use my funds without permission?

Never. All funds stay in your account. The system only executes trades after you confirm. Your capital always remains in your control.

Can I customize stop-loss/take-profit?

No. These are pre-set by the system and shown to users before each trade. This ensures clarity, consistency, and risk control.

Does Fintado cover losses?

Yes. The Shield Pool mechanism compensates for losses triggered under system-controlled conditions. Compensation is automatic and transparent.

How does Fintado handle extreme market conditions?

The system is programmatically built with structured hedging and risk logic. It auto-triggers exits, stop-losses, and fund protection in response to market volatility.

Does Fintado guarantee profits?

No. Fintado does not promise guaranteed returns. Instead, it focuses on risk-controlled strategies to improve win probability—not blind speculation.

Frequently Asked Question

Capital & Profit

What is the minimum capital requirement?

The lowest entry plan starts at $250, with a total of 9 plans available. Each plan has different strategy cycles and capital needs.

Are profits fixed?

No. Profits are based on market movement. Each trade opens both long and short positions. The profit depends on which side hits take-profit first.

Does Fintado charge fees?

Yes — 60% profit share on successful trades. No sign-up or subscription fees. Only profitable trades are subject to fees; 40% of profits go to the user.

Can profits be compounded?

Yes. You can reinvest profits into the next trade to increase capital efficiency.

Which currencies are supported?

Currently: USDT (TRC20 & BEP20). More payment options will be added based on demand.

Can I view real-time profits?

Yes. Log into your dashboard to view real-time trade outcomes and total profit history.

Can I withdraw profits anytime?

Yes. After each trade cycle, profits are credited to your balance. You may withdraw or re-enter the next trade freely—no fund lock-ups.

What is the historical average return?

Fintado strategies have shown 60%+ annualized returns historically. Returns depend on market structure and volatility. No future return is guaranteed.

How long does it take to receive withdrawals?

1 to 3 business days after submitting the withdrawal request.

Frequently Asked Question

Compliance & Security

Is Fintado regulated?

Yes. All trades are routed through licensed liquidity providers. Fintado holds a U.S. FinCEN MSB license, qualifying it for cross-border financial services. More licenses are being pursued globally.

How is user data protected?

Fintado uses AES-256 encryption and TLS 1.3 protocol. Data is layered and isolated—no manual access, sharing, or third-party transfers. Complies with global data protection standards.

Does Fintado support corporate accounts?

Not yet. Only personal accounts are currently available. Business account support is in development.

Is there third-party auditing?

Yes. Fintado works with ComplyAdvantage and Grant Thornton UK to verify system risk logic, compliance, and strategy execution. Audit summaries will be shared publicly for transparency.

Are user trades shared externally?

No. All trading activity remains private within the user’s account. Data is encrypted and not accessible to third parties or internal staff without authorization.

Frequently Asked Question

User Experience & Community

Is there a Fintado mobile app?

Fintado currently supports mobile web usage via browser. A native mobile app is under development.

Does Fintado support multiple languages?

Yes. Currently available in English and Chinese. More languages will be added soon.

Is there a Fintado user community?

Yes. Official Telegram and WhatsApp groups are available for: News updates, Usage guides, User discussions and feedback.

Is there a referral program?

Yes. Fintado has a transparent referral reward structure. Invite others to register and trade to earn commissions. Details can be found in your user dashboard or official community.

Is Fintado open to global users?

Yes. Fintado is accessible globally, except in restricted jurisdictions (e.g., sanctioned regions). The system automatically detects user location for compliance.

Is customer support available?

Yes. Professional support is available 24 hours a day, 5 days a week (5×24h) via: Telegram, WhatsApp and Email.

Are there training materials?

Currently, Fintado is designed for ease of use. However, educational content like beginner courses, strategy explainers, and live sessions are being considered.

Can one person open multiple accounts?

No. Fintado enforces a real-name policy to prevent abuse. Multiple accounts under one person are not allowed. Suspicious activity will be restricted to maintain fairness and risk control.

Take the first step to structured trading

No more guesswork. No more emotional trades. Many traders lose money due to poor timing and lack of structure.
Fintado’s Formula™ Engine makes it simple to start with confidence.
One-click execution. Structured strategy. Smarter profits.

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Company

Contact FAQs

Resources

Terms Privacy

FINTADO LTD (Company No. 16504922) is a registered private limited company in England and Wales. Registered address: 82 King Street, Manchester, United Kingdom M2 4WQ. Fintado is a registered Money Services Business (MSB) with FinCEN (Reg. No. 31000302354941), authorized for foreign exchange, money transmission, and money order sales.
Fintado is a technology-driven platform powered by the Formula System, designed for trading strategy evaluation and real-time execution. The platform does not collect user deposits or hold client funds. All trading accounts are connected via API to partnered liquidity providers (LPs), enabling users to execute strategies directly through their own accounts.
Client activities—including one-click execution, mirrored dual-side order placement, and real-time performance tracking—are conducted in a non-custodial environment. Fintado provides infrastructure and analytics only, and does not operate or execute trades on behalf of users.
Services are not available in restricted jurisdictions. Please refer to our full legal notice for more details.

© 2025 FINTADO LTD. All rights reserved.